Policies - Specifications - Warranty
The general lead-time for orders is around 7-10 days depending on the time of year. Shipment by ground will take an approximate week, therefore total lead-time from time of ordering to receipt of cabinet doors is 2-3 weeks.
Payment is required before order can be placed in production, since each order is custom made to your specifications. All orders must be prepaid or with approved credit. Orders under $300.00, add $15.00 setup charge. Add sales tax and shipping/handling. Orders shipped UPS or our truck.
All orders will be processed within 24 hours and are
non-cancelable and non-refundable after 72 hours due to the custom nature
of the product. If order is canceled within 72 hours, a 10% or $100 (
whichever is less ) order processing fee will apply.
Upon receiving your shipment, please be sure to inspect for damage. Any product received damaged should be noted on the delivery slip and signed by the driver. A copy should then be faxed to us at 979-865-1015 and a claim must be submitted immediately by the customer to the courier. The customer is responsible for checking their delivered order immediately for any shortages or discrepancies and is responsible for contacting Long Branch Cabinets and Doors within 2 days to report these discrepancies.
ANY corrections or discrepancies reported after
the 2 day deadline from the delivery date, will be assessed a $15 administrative
fee, or the cost of the correction whichever is greater.
a) Any defects caused, or repairs required as a result of misuses, abusive operation, negligence, accident, improper use or installation, and/or insufficient care.
b) Any Long Branch Cabinets and Doors' products tampered by adjustment, altered or repaired by any party other than Long Branch Cabinets and Doors.
c) Any defects to the surface caused by normal wear and tear and the natural aging process.
d) To the extent the law permits, for loss of time or
use of Long Branch Cabinets and Doors' product, installation and transportation
costs necessary for the application of this warranty, or any other indirect
or consequential damage or inconvenience.
Long Branch Cabinets and Doors
5849 Hwy 36 North, Bellville, Texas
Phone 979-865-5545 - Fax 979-865-1015
When Quality Counts, Call on Us!